Introduction
At Lean Synergy Solutions, we value customer privacy and are committed to ensuring the confidentiality and security of your SMS (Text Messaging) communications. This SMS Privacy Policy outlines how we collect, use, and protect your SMS data in compliance with industry standards and regulations.
Collection and Use of SMS Data
When you communicate with us via SMS, we may collect limited information, such as:
- Your phone number
- The content of your messages
We collect this data to facilitate communication, provide support, deliver updates, or share relevant information about our services. We will not use your SMS data for any other purposes without your explicit written consent. Additionally, we do not sell, rent, or share your SMS data with third parties unless required by law. Furthermore, we do not sell, rent, or share your SMS data (including your mobile opt-in data) with third parties for marketing or any other unrelated purposes. We may only disclose your SMS data if required by law or court order, or if necessary to protect our rights and the safety of our customers or employees.
SMS Terms and Conditions
SMS Consent Communication:
The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
Types of SMS Communications:
If you have consented to receive text messages from Lean Synergy Solutions, you may receive messages related to the following (provide specific examples):
- Meeting Scheduling
- Follow-up messages
- Application Updates
- Client and Candidate Communications
Example: Hi [Name], checking in on our last conversation regarding the [Job Title] role. The team is moving quickly, but I’d love to keep you in the mix. Are you still interested in moving forward? Just let me know either way so I can update the hiring manager! Reply STOP to opt out.
Message Frequency:
Message frequency may vary depending on the type of communication. For example, you may receive up to 10 SMS messages per week related to your [appointments/billing, etc.].
Example:
“Message frequency may vary. You may receive up to 10 SMS messages per week regarding your appointments or account status.”
Potential Fees for SMS Messaging:
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
Opt-In Method:
You may opt-in to receive SMS messages from Lean Synergy Solutions in the following ways.
- Verbally, during a conversation
- By submitting an online form
Opt-Out Method:
You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.
Help:
If you are experiencing any issues, you can reply with the keyword HELP. Or you can get help directly from us at our Contact Page.
Additional Options:
- If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.
Standard Messaging Disclosures:
- Message and data rates may apply.
- You can opt out at any time by texting “STOP.”
- For assistance, text “HELP” or visit our Privacy Policy and Terms and Conditions pages.
- Message frequency may vary
Protection of SMS Data
We take the security of your SMS data seriously. Our systems implement industry-standard measures to protect against unauthorized access, alteration, or disclosure. These measures include encryption, secure access protocols, and regular system audits to ensure compliance with privacy standards.
Your Rights
As a valued customer, you have the following rights regarding your SMS data:
- Access: Request a copy of the SMS data we hold about you.
- Correction: Update or correct any inaccuracies in your SMS data.
To exercise these rights, please contact us at [email protected].
Changes to This Policy
We may update this SMS Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any modifications will be effective immediately upon posting the revised policy on our website. We encourage you to review this page periodically for updates.
Contact Us
If you have questions or concerns about this SMS Privacy Policy or your data, please contact us at: [email protected] or (509) 464-9878.